FAQ
- Can CD One Pickup & Delivery clean my rugs?
- I have a black and an orange CD One bag, does it matter which one I use?
- I have a black and an orange CD One bag, does it matter which one I use?
- How Do I Cancel My Subscription / Plan?
- Can I send dry cleaning and laundry on the same day?
- How do I know my wash and fold order will not be mixed with anyone else’s?
- Do you separate clothes prior to washing?
- Will you check the pockets of my clothes before cleaning?
- Do you pre-treat stains?
- Does a customer have delivery instructions that they want to provide?
- Forgot Password
- How do I pay? How am I billed?
- Is delivery always Free?
- Is there an order minimum?
- How do I update my billing information?
- What should I expect after my first order has been placed?
- Can you pick up my dry cleaning/laundry even if I am not home?
- Where do I add my special preferences?
- Do I need to separate my clothes?
- Do You Separate Delicates
- What if my driver is running behind schedule?
- Can I have my clothes picked up and delivered to me the same time every week?
- How do I know if CD One is located in my zip code?
- What if there is inclement weather?
- What do I put my comforter/blanket in for pick up?
- I have a problem, what do I do?
- What if I have special instructions for my garments?
- What if I forgot my password?
- What time will you pick up my order?
- What time will my clothes be returned?